Your vision is our mission
At Journeywell, we know each company, program, and patient is unique.
It's our goal to design patient travel and accommodation experiences that go above and beyond for your patients while tailoring our services to your needs.
We approach every interaction with:
Integrity
Combining HIPAA and PIPEDA compliance with compassionate support for optimal patient travel and lodging experiences
Innovation
Staying up-to-date on developing trends, data, and technology to approach challenges proactively and streamline our processes
Collaboration
Developing and fostering relationships with community partners to benefit clients, programs, and patients
Customization
Treating every patient as a valued individual to meet their specific accessibility, cultural, and personal needs
Community Partners
Journeywell works closely with relevant community partners to provide high-quality accommodations that meet the specific needs of patients and caregivers while reducing your overall program costs.
Ysabelle Allard
Founder & Chief Travel Advisor
After over a decade of corporate event planning in the pharmaceutical sector, Ysabelle wanted to leverage her skills to directly benefit patients and the companies that serve them.
Based in Toronto, Ysabelle hails from a remote town in Québec and is fully bilingual in French and English, ensuring service that bridges cultures, communities, and languages. She knows that empathy, respect, and compassion have a transformative impact on both patient travel experiences and program outcomes. She strives to deliver individualized support to every client, program participant, and program stakeholder.
With a focus on collaboration, communication, and compassion, Ysabelle is dedicated to furthering her mission by supporting yours.
Journeywell is proud to be TICO-certified
We know we’ve done our job right when yours feels easier
Book A Consultation